Galway motorists need roadmap to help renew licence

THE challenge to find Galway’s new driving licence centre on the city’s outskirts is driving motorists mad.

The new National Driving Licence Service office in Ballybrit is proving so difficult to find that drivers are being handed out maps by County Council staff. More than 100 people a month are calling to County Hall on Prospect Hill hoping to renew their licence but leaving disappointed to find that the service no longer operates from there.

Since last November people can no longer apply in person at County Hall to have their driving licence renewed or obtain a learner permit and must apply in person at the NDLS in Ballybrit.

The move hasn’t pleased members of the public, especially those travelling from outside the city who aren’t familiar with areas apart from the city centre.

The total lack of signposting for the Galway centre and the process required to renew a driving licence has been criticised by Independent Deputy Noel Grealish.

He has lashed out at the Road Safety Authority (RSA), describing the situation in Galway as 'shambolic'.